Itariki: Ku ya 16 Ukwakira 2023
Nshuti bakiriya n'abafatanyabikorwa,
Tunejejwe no kubamenyesha ko umukiriya w'icyubahiro aherutse gusura isosiyete yacu kugira ngo acukumbure amakuru ya tekiniki n'ibikorwa bya matelas yo kuvura igitutu. Uru ruzinduko rukomeye rwuruganda rusobanura ubufatanye bugenda bwiyongera hagati yikigo cyacu nabakiriya bacu bubahwa, ibyo bikaba ari indi ntambwe mugukurikirana indashyikirwa mubikorwa byubuvuzi.
Nkumushinga wihariye wa matelas yumuvuduko wubuvuzi, twahoraga twiyemeje gutanga ibicuruzwa byujuje ubuziranenge kugirango ibigo nderabuzima ndetse n’abarwayi bakeneye. Uruzinduko rwabakiriya bacu rwaduhaye amahirwe yingirakamaro yo gusobanukirwa byimazeyo ibyo basabwa nibiteganijwe, kugirango matelas yacu ihuze neza nibyo bakeneye.
Mu ruzinduko, twaganiriye byimbitse n'umukiriya wacu kubyerekeye ibintu by'ingenzi bikurikira:
1.Ikoranabuhanga rirambuye: Twatanze incamake yuzuye yibikoresho bya tekinike ya matelas yo kuvura umuvuduko wubuvuzi, harimo imiterere ya matelas, tekinoroji yubwenge, guhitamo ibikoresho, nibindi bisobanuro bifatika. Umukiriya yerekanye ko ashishikajwe cyane nikoranabuhanga ryateye imbere.
2.Ihitamo rya Customerisation: Twashimangiye ubushobozi bwacu bwo gutunganya matelas dukurikije ibisabwa byihariye byibigo nderabuzima bitandukanye, byita ku barwayi benshi bakeneye. Umukiriya yagaragaje ko ashishikajwe cyane n’ibisubizo byihariye.
3.Gucunga ubuziranenge: Twasangiye ubushishozi muburyo bukomeye bwo kugenzura ubuziranenge no kugenzura, tureba ko buri matelas yubahiriza ubuziranenge bwo hejuru. Umukiriya yagaragaje cyane ko twiyemeje ubuziranenge.
Uru ruzinduko kandi rwatanze umwanya wo kuganira kuri gahunda zubufatanye zizaza, zikubiyemo gahunda yo gutanga, inkunga, na serivisi nyuma yo kugurisha, kwemeza kwagura no kurushaho kunoza ubufatanye.
Turashimira byimazeyo abakiriya bacu kubizera no gushyigikirwa. Twizera ko uru ruzinduko ruzageza ku mahirwe menshi no gutsinda mubufatanye bwacu. Dutegereje kuzakorana ejo hazaza kugirango turusheho kuzamura ireme ry'ubuvuzi.
Niba ufite ikibazo kijyanye nibicuruzwa byacu cyangwa ubufatanye bushoboka, cyangwa niba ukeneye andi makuru, nyamuneka ntutindiganye kutwandikira. Twiyemeje gutanga serivisi ninkunga idasanzwe.
Urakoze kubyitaho!